Don't Just Take Our Word For It...
Loch Fyne Restaurants
Having worked with Retail Eyes for just over a year I can wholeheartedly say your people are all “ace”.
The reports and insights we receive have been most useful in our Senior Management meetings, and often the Ops Managers themselves show slides of the information to their General Managers at their meetings.
Michael, Ben and Rhianne all understand our business incredibly well and that is crucial from our perspective as your clients.
Your entire team are always on hand. Telephones are always answered politely, and when someone is away from their desk others are more than willing to help, and crucially often can. Rather than simply take messages, they actually try to resolve the issue.
The whole project has invigorated our management teams to deliver better service, and complaints have dropped as scores have risen. They were always a fairly competitive bunch but this project has really got them going.
I have already recommended your company to others.