Latest News
Making the most of every minute: The Orchid way to maximise the 24 minute lunch
Mon 3 December 2007
They say lunch is for wimps, but these days if you blink, you’ll miss it.
Twickenham is the best for customer service
Tue 9 October 2007
Retail Eyes has released results of its 2007 National Customer Satisfaction Survey.
Retail Eyes makes debut in the Tech Track 100
Mon 1 October 2007
Retail Eyes named as one of Britain’s 40 fastest growing technology companies.
Retail Eyes Breaks Into UK Top 40 Research Agencies
Wed 5 September 2007
And also remains fastest growing mystery shopping company.
QHotels looks for satisfaction
Fri 17 August 2007
Four star deluxe group QHotels has appointed Retail Eyes to develop and manage a new customer satisfaction programme across its 22 properties throughout the UK.
Intercontinental Hotels Group appoints Retail Eyes
Wed 18 July 2007
Retail Eyes utilises its leading edge technology to create unique customer experience programme.
Are you ticking all the right boxes?
Thu 12 July 2007
All isn't as it seems with the results of the latest batch of customer feedback questionnaires.
6 in 10 non-smokers to visit pubs more often
Wed 23 May 2007
At the same time, only 1 in 3 smokers say the ban will make them visit less frequently.
Why plastic might not be fantastic
Mon 14 May 2007
Study reveals pub goers believe glass is good, while plastic is poor
Retail Eyes on the move
Thu 12 April 2007
Retail Eyes is proud to announce the relocation of its UK headquarters to Mount Mill Farm.
What call centres can learn from Mystery Shopping
Mon 12 March 2007
For many of us the humble phone is used for the only contact we have with organisations...
Stand Out From The Crowd
Customer Experience is one of the most cost effective methods of differentiating yourself from the competition.
Success Through Satisfaction
Customer satisfaction surveys are a highly effective method of gaining feedback from your customers and improving customer loyalty.